Management

Top management

Dmitriy Mramorov
CEO

Dmitriy Mramorov

CEO

Born in 1975. In 1996, immediately after graduating from then Chelyabinsk State Technical University, he started working in the SKB Kontur company. He started his career path in the company as a programmer and a program integration specialist. He later became Head of the Chelyabinsk branch, then Head of the Customer Service department and has been the company CEO since 2009.

Dmitry Mramorov's business interests lie in enterprises and organizations using internet for everything, which includes paperless document flow, wide internet usage for communications among enterprises and state agencies.  What's more, is that Dmitry's attention is also directed at challenges with access to public data for every person as well as practical solutions for conducting business in any part of the globe with the use of modern Cloud products for accounting and reports.  Dmitry Mramorov's position is that, in solving these problems, we will be able to provide significant support for businesses in overcoming their challenges and also to help entrepreneurship in Russia grow.

One important focus area for the SKB Kontur CEO is strengthening partnerships among developers of electronic services systems and specialized communication providers.  In 2010, he was one of the founders of the NP «ROSEU» association the goal of which is to build an effective branch platform for communication among the B2B and B2G services market players. On top of that, CEO of SKB Kontur takes part in the work of the Ural Cluster of Informational Technologies association.

Dmitry Mramorov believes that one of his biggest tasks is to increase the talent pool of the IT area in Ural; for many years, he has been supporting the Educational Programs project initiated by SKB Kontur with the goal of creating benign climate for IT specialists education and professional growth.

Dmitry Mramorov is a part of the Ministry of Communications and Mass Media of the RF expert counsel as well as the Institute of Internet Development expert council. He is a member of Presidium and Head of the Opora Rossii commitee on development of electronic communications and electronic document flow. He also is Head of the Sverdlovsk regional committee of the association of manufacturers and entrepreneurs in the area of digital and informational technologies.

He is married, has two sons and a daughter.

Vladimir Bublik
Head of the Software Products Department

Vladimir Bublik

Head of the Software Products Department

Vladimir graduated from the Faculty of Mathematics and Mechanics of Ural State University in 1980. After graduating, he spent 9 years working at the computational center of the research institute of metallurgy and thermotechnics. He developed software to solve various thermo-technical tasks. As one case in particular, he participated in creating an ACS TP (automated control system for technological processes) for hot blast stoves.

In 1989, he joined SKB Kontur and, together with Vitaliy Alferov, was tasked with releasing a salary calculation system called AMBa. His responsibilities were working with clients, client support and hiring integration specialists.

In 2000, when we started developing the Kontur.Ekstern electronic reporting system (at first, it was called Tax Reports Through Internet, or TRTI), Vladimir Bublik took responsibility for communications with authorities. He did a lot of work in regard to certification and promotion of checking programs to state agencies.

At that time, V. Bublik led the Salaries Department which dealt with such projects as the AMBa salary calculation system, the Kontur-Personal system and the Kontur.Ekstern electronic reporting system. After the structure of the company changed and there appeared functional branches, he became Head of the production branch — the Department of Software Products — and still holds the position. As Head of the SPD, V. Bublic's key task is to oversee functional branches and product departments.

SKB Kontur is not the only place of impact for V. K. Bublik. For a long time, he has been the Director of a school founded by him in 1991 together with a group of active parents (nowadays it's School #203, «Rodniki").

All these years, V. Bublik has been solving the most important questions related to the workflow of the school: from renting a building to hiring teachers, from choosing an education program to buying textbooks. It was he who brought a massive 65-kilogram bag of Elkonin-Davidov system textbooks from Kharkov.  On a side note, all three of Vladimir Kuzmich's children studied at the school.

For many years, after graduating from the university, V. Bublik was doing a lot of mountain-climbing. Mountains are still a magnet for him, and nowadays he conquers summits in Sayans together with students.

Lastly, in recent years V. Bublik has had another hobby, which is construction of an ecovillage — «a harmonious environment where children, while growing up, could get an understanding for how the world works».

«We put too much focus on ourselves, on dealing with our own problems. Ideally, a person should spend 50% of their time on themselves and 50% supporting life around them» — says V. Bublik. This is the pronciple he builds his life on.

Svetlana Strelnikova
COO

Svetlana Strelnikova

COO

Expert in tax reports and communications with tax authorities as well as matters of customer service.

Svetlana Strelnikova has three majors. In 1991, she graduated from the Mathematics Faculty of the Sverdlovsk State Pedagogical Institute (nowadays called Ural State Pedagogical University).

In 1995 she graduated from USTU-UPI having majored in «software for computational equipment and automated systems». In 2004 — from Ural Academy of Public Administration with a major in «state and municipal management».

After having graduated from the mathematics faculty, Svetlana Strelnikova spent more than 10 years working in tax authorities offices: at first it was a local tax office in Yekaterinburg, then — Administration of the Federal Tax Service for the Sverdlovsk region.

In the first years of service, she worked as an officer working with individuals and individual entrepreneurs and then provided software product maintenance in tax authority branches. She worked at FTA and was responsiblt for promotion of internet reporting in the region, at first as Head of Overall Development department, and then as Head of the Informational Technologies Department.

Svetlana Strelnikova joined SKB Kontur in 2005 as deputy director of the internet technologies lab. She was tasked with promoting the Kontur.Ekstern electronic reporting system: signing contracts with tax authorities in regions and launching additional services for communication between authorities and taxpayers.

In 2007, as our client base grew, it became necessary to form a department which would deal exclusively with customer support. So, Svetlana Strelnikova created the Technical Customer Support Center which later became Federal Call Center.  At the time there were 15 call-takers. Nowadays, the call center is divided into four branches in four regions and there are more than 300 call-takers combined.

In 2013, Technical Customer Support Center was transformed into Customer Service Office. Aside from consulting customers, the new branch became responsible for all questions that related to providing service to a customer throughout the entire period of their partnership with SKB Kontur.

Since 2015, Svetlana Strelnikova has occupied the COO position in the company. Her area of responsibility is the workflow of nine production branches including the FP&A and the Legal Departments, Informational Technologies Office, Information Security Department, Customer Service Department etc.

She is also involved in projects for taxpayers. Under her management, on January, 2015 we launched the Kontur.Sverka service. It allows to check data about invoices with contractors before sending one's declaration and avoid additional VAT charges, fees and fines.

Svetlana is passionate about snowboarding.

Eduard Shifman
Head of the E-document Flow and Communications among Enterprises Branch

Eduard Shifman

Head of the E-document Flow and Communications among Enterprises Branch

In 1978, Eduard graduated from the aero engines faculty of the Perm Polytechnic with a major in «dynamics and equipment durability». After graduating from the university he was distributed to Yekaterinburg (then called Sverdlovsk) and was checking the durability of railroad transport constructions. He then worked at the Institute of Metallurgy Thermotechnics where he did research and production, calculation of alloy movement under the influence of electromagnetic fields, in particular.

In 1992 he joined SKB Kontur as a developer and an integration specialist for the AMBa salary calculation system; he later became Head of the AMBa development group. It was E. Shifman who developed tabular data layout for the system: prior to this all of the AMBa interfaces were texts. In 2001, E. R. Shifman, while still overseeing development at AMBa, stepped in as Head for the Kontur.Personal project.

In 2007, after a reorganization at SKB Kontur, he became Head of Development Office. A key task at the moment was to form a branch which would allow to release web-services for masses and repeat the success of the Kontur.Ekstern system.

Eduard organized the work of the Development Office: forming development department, development office, testing, interface design, technical documentation, analytics department.  He was in charge of hiring and organizing work of specialists who could take on development of new services. Teams of service development such as Kontur.Otchet PF, Normativ, Elba, Evrika, Diadoc, Kabinet UC, Kontur.Focus and many more were formed with his involvement. Moreover, the company acquired its own web-studio and a new development and research department.

As time passed, all of the specialists' activities focused on the projects. The main task of E. R. Shifman was to assist in hiring and educating required development specialists (developers, designers, testers, analysts etc.).  E. Shifman is also in charge of providing projects with financial and technical resources.

Since 2009, E. Shifman has been a member of the Board of Directors and Head of the Financial Commitee. In 2013, he stepped in as Head of the E-document Flow and Communications among Enterprises: Diadoc and EDI branch. Under his management we launched a solution for retailers — a service for EDI messages exchange called EDI.Kontur.  Right now, his team is working on developing a system for Diadoc enterprises to exchange electronic legal documents.

In his spare time, Eduard Romanocvich reads russian classic literature and fantasy. He is married, has five children.

Svetlana Skolzkova
Head of HR Department

Svetlana Skolzkova

Head of HR Department

Svetlana's first major is chemical engineering: she graduated from USTU-UPI, the branch of «electrochemistry». For several years she followed her degree: she integrated complex technological processes, including launching units of circuit boards.

After Perestroyka, Svetlana Skolzkova joined an IT company that specialized in software and hardware development.

In 1997, Svetlana started working at a Pension Fund branch in Sverdlovsk region. A year prior to that there was passed a Federal bill from Mar 1, 1996 № 27-ФЗ «on Individual (personified) accounting in the mandatory pension insurance system». S. Skolzkova was one of the two people in the newly-formed personified accounting department.

Integration of personified accounting was basically a startup for S. Skolzkova. Research and configuration of software, hiring employees and their education, organizing the work of call-takers, conducting seminars for the OPFR specialists and beneficiaries — all of which was crucial for the system to start working.

At the same time, S. Skolzkova finished her second major: she graduated from USTU-UPI specializing in «informational systems in the economy».

In 2002, Svetlana joined SKB Kontur as Head of the Reporting to the Pension Fund branch. At the time, PFR reports were done electronically and delivered to OPFR on magnet carriers. S. Skolzkova's responsibilities were to build relationships with local PFR branches, to consult beneficiaries, and also to organize educational lectures and seminars.

Since 2003, the year when the Kontur-Ekstern e-reports system started expanding into regions, S. Skolzkova has born responsibility for reaching agreements with branches of the FTA and partner network development.

After changes in the structure of the company in 2007, she stepped in as Head of the Regional Development Office which combined all branches and departments tasked with promotion of the company's software products through the partners network. A little later a service for communications inside of the office was created. In 2015, S. Skolzkova became Head of Customer Service.

«I want people of Kontur to be happy.  I want us to create around us an environment of positive artistry and for everyone to understand they do something that serves everyone: them, the company, society. A person who is excited and happy is always more effective!», — says S. Skolzkova.

She spends her spare time with her family and friends. Same as the people close to her, she prefers to rest actively: she enjoys cycling, running and skiing. She also loves reading, sewing and creating interior designs — starting from an idea and finishing with doing everything with her own hands.

Sergey Zaripov
Investments Director

Sergey Zaripov

Investments Director

Being a science-driven person, Sergey graduated from two schools simultaneously: One with in-depth Mathematics studies in his hometown Pervouralsk and one home study school attached to the Moscow Physics and Technology Institute. After showing great results at an olympiad he was accepted into USU's mathematics and mechanics faculty. In 2005, he graduated with a major in «computer security».

In 2008-2011, he finished his second major in Moscow, in the Russian Academy for Foreign Trade of MEDT of Russia specializing in «finance and loans».

In his senior years and early years after graduating he was involved in scientific studies: he assisted professor A. A. Makhnev, an associate of the RAS, at the Institute of Mathematics and Mechanics of URAN. He was conducting his own symmetric graphs research.

In 2002 he started his career in SKB Kontur as a manager of integration of the AMBa salary calculation system.  In 2004, as Kontur.Ekstern started to be actively promoted in regions, he became the leader of authorities communication service.  He worked on engaging FTA branches and those of the Pension Fund: organized meetings, educational seminars and conferences for state entities specialists, coordinated software integration. At the same time, he was building parnerships. As a result, in 2 years Sergey managed to build working processes of the branch and set cooperation with regional authorities.

In 2006, after our company went through reorganization, he was moved to the Federal Projects office. He worked as project manager and — initially in Yekaterinburg and then in Moscow — was launching a project connected with delivering reports to PFR and the Federal Tariff Service through the Kontur-Ekstern system. In 2008-2009, his role was that of a corporate consultant on project management.

Since 2009 he has been trusted with outside and internal investments: at first as an investment manager and then — as Head of Investments Management.

Starting from that moment, Sergey Zaripov's job is mainly connected with investments into startups that are B2B-focused and can be integrated into Kontur as well as opening branches of the company in regions.  Since 2009, Sergey's involvement resulted in opening SKB Kontur Branches in Krasnodar, Rostov, Stavropol, Novosibirsk, Velikiy Novgorod and Vologda.

Aside from performing his main duties, in 2011-2012 he also functioned as regional manager in Moscow. The main goal was to meet the results set in a plan for the main product Kontur.Ekstern and to launch new products of the company onto the market of the Moscow region as well as to align approaches to work between the Moscow branch and the main office of the company in Yekaterinburg (interaction with partners, technical support for authorities, marketing etc.).

Since May 2013, he has occupied the position of Investments Director. As of today, the main focus of Sergey Zaripov is managing the investment fund of the company.  The most important investments are made into development of new products, optimization of internal business processes, expansion of regional distribution network of SKB Kontur and investments into separate complementary services.

Sergey is keen on travelling by car: it is both «leisure tours» (relaxed driving around Europe) and adventure holidays (on the roads of Altai, Far East, Mongolia). He admits that his first line of interest aren't architectural and historic sights, but those of nature. He has a daughter.

Alexander Golubev
Head of Development Management

Alexander Golubev

Head of Development Management

Alexander Golubev graduated from the USU's Institute of Mathematics and Computer Sciences (2011 — bachelor's degree, 2013 — master's degree) majoring in «computer sciences». He joined SKB Kontur in 2011 as an intern. He soon grew to be a developer for the Certification Center Account; in 2013 — to be the project's team leader; in 2014 — development manager.

In March, 2018 he became Head of Development Management. His responsibility is to make sure that the existing services grow and the new services in the area of development of software products launch. More specifically, he is responsible for effectiveness in interactions among developers, analysts, testers, designers and UX researchers; he oversees training of DM specialists, creation of general infrastructural solutions that allow to launch new projects quickly etc.

«We establish rules which make sure that everything works and we see to it that nothing goes wrong», — Alexander comments. «I don't drive a truck full of features that a user needs. I, together with key employees in my department, write traffic code so that these trucks reach their destinations».

Alexander spends a lot of time with his family. He also likes riding his motorcycle, play board games and Heroes of Might and Magic III.

Ilya Bublik
Head of Business Automation on Enterprises

Ilya Bublik

Head of Business Automation on Enterprises

Expert in development management.

In 2006, he graduated with honors from the Mechanics and Mathematics faculty of the USU with a major in «computer science». In 2005, he joined SKB Kontur as a programmer (projects: Kontur-Personal, Kontur.Otchet PF, Elba). Four years later, he took over the Kontur.Otchet PF project, then the Eureka project (2011) and Kontur.Bukhgalteriya (2012, after the merge of Eureka and Elba).

Now, Ilya Bublik does project management (from team formation to organizing the development process), flexible development methodologies integration and that of the  Ilya's area of business interests also includes lean-startups and SaaS-models for software implementation. What's attractive for Ilya Bublic in working at SKB Kontur is the opportunity to take part in developing software solutions that «make the world a better place» and a chance to be part of «the coolest IT-team there is». 

Ilya Bublic is one of the most popular speakers in SKB Kontur: his expert interviews and analytical materials are published on popular IT-portals (IT-eburg.ru, Cnews, slon.ru and others) as well as branch-related mass media. His key topics are project team interaction with prospects, models of launching new IT-products onto the mass market and ways of perfecting the existing software solutions.

Ilya is fond of sports (volleyball, football, mountain climbing). He is married and has four sons.

Gennadiy Vikulov
Head of Regional Development

Gennadiy Vikulov

Head of Regional Development

Graduated with honors from the Ural State University of Railway Transport with a major in «systems of information transfer and distribution». After graduation, he worked at the Sverdlovsk railroad as an assistant to the network administrator of basic communication, and then integrated systems for technical management of communication networks in telecommunication companies.

In 2008, he joined SKB Kontur as the manager for the Ural federal region; in 2012, he took over the Partner Service branch, with the number of partners at the time being close to 1000. With the help of the evolutionary approach, trying different mechanisms, Gennadiy Vikulov's department developed the current model of partners network management.

One of the fundamental principles of the model is balancing between partners' involvement in the corporate culture of SKB Kontur and business specificities of a region. Each partner can rely on the support of their regional manager who is aware of the problems that a partner may face.

A second principle lies in having partners specialize in different products of SKB Kontur. Adaptation to the specificities of the market in a given region as well as to how each partner works is the most effective practice as of now.

It was logical to have created a department for Partner Network Development. After the booming growth of the e-reporting market stopped (together with active growth in partners joined), we had to use different work practices to expand our SKB Kontur partners network in regions. That being said, to sell new products the company started to attract new kinds of partners who get lots of help from the department to start selling after a short period of time.

Since 2015, Gennadiy Vikulov has been in charge of the Regional Development Office which has focused on promoting SKB Kontur products with the help of attracting partners and growing their professional value.  Right now, there are more than 2700 individuals and entities in the partners network. Our plans for the future involve its further development, by entering the Crimea federal region among other things.

Gennadiy Vikulov is capable of dealing with massive volumes of information and tasks because he follows the following rules: he plans each working day in advance, he dedicates some time in the early morning to sign all documents from the day before, he sets tasks for his colleagues and keeps track of the progress during weekly meetings. This allows him to stay free of minute-to-minute distractions and still stay aware of every working process.

Gennadiy spends his free time with his wife and daughter. He likes to jog three times a week, rides his snowboard in the winter and prefers to plan out his vacation himself, avoiding popular tourist routes.

Mikhail Srodnikh
Head of Information Security

Mikhail Srodnikh

Head of Information Security

When he was choosing his major, Mikhail Srodnikh fell for «computer security» at the Mathematics and Mechanics faculty of USU because it was new and offered a lot of promises. His working experience at SKB Kontur, in its turn, allowed him not only to see how the field changes and improves, but to be part of the processes.

Before he joined SKB Kontur, Mikhail worked as a developer and then as a telecommunication networks operation engineer for the largest internet provider in Sverdlovsk region at the time.

He started his career at SKB Kontur in 2007 as Head of the Certification Center department; he took part in document and standards development as well as quality of services control and overall development of the center. He stepped in charge of the information security department of SKB Kontur at the moment of its creation, in 2009.

He is Head of the Kontur.Bezopasnost startup. Since 2012, he has also been Head of the branch for development of services to promote utilization of e-signatures and information security.

In Mikhail's view, the most exciting thing about his work is taking on global tasks, solve them and see the results that bring new benefits to clients and employees of the company.  Creating such solutions that will not only be effective but also be user-friendly and easy to use.

Mikhail loves playing tennis and travelling. Married.

Evgeniy Shonov
Head of Local Software Solutions for Accounting Automation

Evgeniy Shonov

Head of Local Software Solutions for Accounting Automation

He started his education at the Metallurgy faculty in UPI, and after completing his service in the Northern Fleet finished the education process in Modern University of Humanities with a major in «computer science and computational equipment». Having finished the university, he started designing local networks, working with servers, received additional education and the corresponding certificates from the leading IT-companies: Intel, Сisco, 3COM, Microsoft.

He joined SKB Kontur in 1999 — as a computer specialist at an Altair store. In 2004, he started shifting towards project management and moved to the Kontura engineering and computer center. He then joined the projects that required serious computer resources: A unified payments center in Yekaterinburg, integration of a billing system in housing and utilities infrastructure, automation of subsidies for Sverdlovsk region.

In 2007, he took over the Kontur-ZKH project.

Evgeniy is an expert in large information systems that function on the municipal level, specifically: social protection systems, housing and utilities systems and citizen passport records systems.

Evgeniy's articles dedicated to informational municipal systems, housing and utilities infrastructure, computations, benefits, subsidies, have been included in such branch publications as ZKH:  a magazine for directors and chief accountants, Ural Energetics and ZKH etc.

He is also expert in building complex informational systems, networks and servers.

Since 2014, Evgeniy has been in charge of the Local Software Solutions for Accounting Automation branch which includes systems for salary calculation, accounting and personnel management. All of them are connected based on locality, which presumes their installment on site.

What he values in Kontur is freedom of choice and decision making. «It isn't easy to work when tasks aren't clearly set. It makes work much harder but, at the same time, it gives massive opportunities» — Evgeniy comments.

He is married and has three daughters. He is fond of sports and radio electronics.

Experts

Mikhail Dobrovolskiy
Head of Kontur.OFD

Mikhail Dobrovolskiy

Head of Kontur.OFD

Graduated from the Mathematics and Mechanics faculty of UFU with a major in «computer security». While receiving his education, he worked as a programmer in a natural gas company. In 2010, he joined SKB Kontur as a Kontur.Otchet PF developer (preparing reports and sending them to the Pension Fund). After a year there, he chose to go to another branch — Certification Center account.

In 2012, he and SKB Kontur parted ways for a brief period of time and he became the business development director for a regional certification center where he quickly learned about all components of a business — from its technological side to sales and marketing.  Having learned all details of certification center functioning, he came back, but that time joining the management team of CC SKB Kontur as deputy director of the Certification Center Services branch.

Mikhail Dobrovolskiy is expert in electronic signature certificates application, a member of the Ministry of Communications and Mass Media of the RF on cloud technologies and he also participates in meetings of the Public Chamber on the topic.

This year, Mikhail took over the Kontur.OFD project connected with transferring fiscal data from cash register equipment to FTE in compliance with 54-FZ.

He is married, plays tennis and loves travelling.

Vyacheslav Shinkarev
Expert in calculating salary and insurance

Vyacheslav Shinkarev

Expert in calculating salary and insurance

Head of the group integrating cryptographical information protection to software.

In 1997, Vyacheslav graduated from the Mechanics and Mathemetics faculty of USU with a major in «mathematics». In 1996, he started working at SKB Kontur as an integration specialist for the AMBa salary calculation system.  He later became Head Specialist for the service and then — Head of the development group for Kontur-Zarplata. In 2010, he took over the group that integrated SKZI into software.

Right now, Vyacheslav Shinkarev deals with automation of salary calcaulations as well as delivery of reports to authorities. Despite having almost 20 years of experience in the field, he is still passionate about his work. Regular changes to the legislation of Russia always make things interesting: the project team is always presented with challenging tasks that allow to improve service and make communications between businesses and authorities easier.

Since January 2010, Vyacheslav has been a resident expert of the Bukhgalteria-Online forum (salary and insurance calculation, report preparation for authorities) and an author for the Glavbukh magazine (reporting to the SIF and PFR, PIT payments, child care payments etc.). In 2010-2011, he organized two internet conferences on the Klerk.ru web-portal where he spoke about how to calculate sick leave reimbursements and those on child leave and benefits as well as about particularities of insurance payment disclosure in quarterly reports of an organization.

He took part, as a consultant, in developing salary calculation algorithms for the professional version of the Kontur.Bukhgalteria service.

He is fond of team sports (soccer, volleyball). He is married and has two sons and a daughter.

Anna Baranova
Head of Human Resources service

Anna Baranova

Head of Human Resources service

Anna has a master's degree from the Ural Federal University (then Ural State University) in «Psychology». After graduating, she worked at a recruiting firm as a recruiter, then she worked as Head of Recruitment at a manufacturing enterprise.

She started working at Kontur in December, 2008: Anna was invited to form a Human Resources service for the Software Products department. The first tasks were connected with educational programs in SKB Kontur.

Right now, Anna oversees such processes as recruitment and personnel adaptation, Corporate university, communication with IT students (educational programs), employer brand and HR partnerships. In recent years, SKB Kontur has been a three-time participant in the Premiya HR-brand competition and was among the three leaders in each one. In 2010 and 2012, the company received third place awards; in 2014 — a second place award. The company owes its victories to the projects of «Kontur-sadik — a corporate center for child care» (2012) and «Educational Programs 2.0» (2014).

Anna takes pleasure in sharing her knowledge of personnel management in Kontur and ambitious HR-projects with relevant mass media sources: Director Po Personalu (HR director) magazine, Spravochnik Po Upravleniyu Personalom (Personnel management guide) magazine as well as the hr-portal.ru and rb.ru portals etc.

What Anna loves about her work is the opportunity to impact the quality of people who join SKB Kontur, their growth inside of the company, their success, the creation of their own useful and easy-to-use services for businesses. «The informational technologies sector is very dynamic and is full of creative people, which is why it's important for our company to stay current on trends and try new technologies in working with people» — says Anna.

Anna spares her free time with her family and loves nature, being in the sun and travelling. She also enjoys learning about the novelties in her professional area.

Elena Kulakova
Expert in insurance payments reporting to the FTA and personified accounts at PFR

Elena Kulakova

Expert in insurance payments reporting to the FTA and personified accounts at PFR

Lead Specialist at the expert department of Technical Support management.

Elena Kulakova's educational background is in engineering and economics: she graduated from the Automated Management Systems faculty of Novosibirsk State Technical University with a major in «automation of information processing».

After graduating from the university, she worked at the Sverdlovsk-khleboproduct computational center where she provided program maintenance for the unified computer system. After completing a 6-month course in programming in Minsk, she moved to the programming department.

Elena's first encounter with Kontur was in 1990, when she came to the computational center of Promstroibank as a programmer and an integration specialist for the AMBa salary calculation system — the most popular SKB Kontur solution at the time.

After a restructurization in the bank, Elena Kulakova was moved to the ACS department (automated control systems) where, along with AMBa maintenance, she dealth with automatization of bank calculations and other processes.

In 1999, after her 3-year leave to take care of her newborn, Elena Kulakova joined SKB Kontur. Her experience in AMBa integration came in handy: it was the integration and maintenance for this program that she started her work in Kontur with.

Three years prior to that there was passed a Federal bill from Mar 1, 1996 № 27-ФЗ «on Individual (personified) accounting in the mandatory pension insurance system». At the same time, SKB Kontur developers created the first full version of the PF-Otchet software for report preparation for PFR. Elena Kulakova was involved in product testing, manuals composition and user consultations.

It was at the time when PF-otchet was being actively marketed, so Elena and her colleagues bore responsibility for promoting the program to regional branches of the Pension Fund: she did road lectures, educational seminars and solved methodological challenges that appeared.

In 2009, the company released the online service for reports preparation Kontur.Otchet PF that became one of the Kontur.Ekstern services. Elena Gennadyevna, who had been involved in pension reporting methodology for 10 years at the time, became an irreplaceable expert for the service.

Right now Elena Kulakova — Chief SKB Kontur Expert in reports to the Pension Fund — provides methodological support for all projects that deal with preparing pension-related reports:  this includes both desktop projects (Kontur-Zarplata, Kontur-Personal) and online ones (Kontur-Otchet PF, Kontur.Bukhgalteria). Her competencies are analysis of all normative documents that stipulate reporting to the PFR as well as insurance payments calculation for enterprises in different branches. Aside from that, Elena Kulakova is part of an expert team who oversee the quality of checking systems incorporated in Kontur.Otchet PF and other web-services of the company.

Since 2008m Elena Kulakova has authored analytical materials dedicated to calculation and payment of fees to non-budgetary funds and providing reports to the PFR. They are published on the SKB Kontur web portal and the Kontur.Ekstern system website. Elena Kulakova's comments and articles are regularly published in such magazines as Zarplana, Uchet Nalogi i Pravo and relevant websites.

Olga Smirnova
Head of Projects, Expert in project activities

Olga Smirnova

Head of Projects, Expert in project activities

Olga Smirnova is a professional with experience in project management in the sectors of IT, financial and bank services.

She graduated from the USU in 2003 with a major in «linguistics» (master's degree); from the Metropolitan State University of Denver (USA) with a major in «international projects management» (master's degree). Olga has 5 years of experience working at Western Union and dealing with projects connected with features development and launching the main line of products onto the market:  electronic and cash money transfers, payments and cards for advance payments. In 2009, Olga formed and stepped in charge of a project office dealing with money transfers.

In 2012-2013, Olga successfully completed a number of projects, including a joint project with Sberbank on launching a portal for small businesses called Delovaya Sreda, the creation of an accounting outsourcing services center and the initiative for repositioning of a product line.  Under Olga's management, the SKB Kontur team brought to life a project of launching the Kontur.ru company products portal. This project was named the best at the international Best Russian Practices of Project Management 2013 conference (an analog of the IPMA and its Project Excellence Award).

Right now, Olga's responsibility list includes management of the SKB Kontur project portfolio, management of initiatives aimed at perfecting the products and future growth; she is also involved in managing key operational business processes as well as development and execution on strategies.

Olga Smirnova is a member of the Project Management Institute (PMI). She holds a certificate from the PMS that says Project Management Professional (PMP) (200) as well as a Six Sigma project management sertificate that says Six Sigma Yellow Belt (2008).

Natalya Nikitina
Expert in e-document flow with tax authorities

Natalya Nikitina

Expert in e-document flow with tax authorities

Natalya has two majors. She graduated from Riga Air University with a major in «system engineering» and Shadrinsk Financial College with a major in «finance».

She has more than 10 years of working experience in the IT departments of tax administrations. She was involved in software maintenance, solving technological and regulatory tasks, system administration and software development.

In 2006, she joined SKB Kontur as a software tests specialist. She later became an expert in the Authorities Support service, and then — a processes manager for the Technical Support Office. She now holds the position of Deputy Director of the TSO.

Natalya Nikitina's main area of activity is communications with tax authorities and the Federal Tax Authority. She solves technical, methodological and organizational tasks. She takes active part in organizing pilot projects, preparing drafts of regulatory documents as well as in integration of new protocols of interaction between tax payers and tax authorities.

She is keen on basketball and volleyball as well as hiking.

Pavel Orlovskiy
Expert in accounting and reports

Pavel Orlovskiy

Expert in accounting and reports

System analyst for the Kontur.Elba system.

Pavel graduated from the Physics faculty of the USU with a major in «metrology» in 2009. From 2006 to 2009 he worked as a metrology specialist at the Ural branch of the Metrology Research Institute. He conducted scientific research, tests and calibrations of detectors.

From 2008 to 2010 he was an entrepreneur. He specialized in installing low current systems:  video surveillance, access control, IP-telephony and the internet. He learned about fine details of taxation, specificities of interactions with contractors in challenging times. He stresses that the experience was crucial and later helped him to get into SKB Kontur. At first, as a tech support specialist for Kontur.Ekstern; since 2011 — as the same for the Elba service.

Pavel himself admits that he has become an expert in special treatment taxation matters, as he regularly studied the legislation base to answer questions from users.

Since 2012, he has been working as a Kontur Elba analyst. He deals with legislature analysis, describes tasks for interface designers and developers to solve. He also provides his expertise to assist tech support specialists.

During his time in Kontur, he was featured multiple times on the Business FM radio station and the Hopes & Fears magazine; he also appeared as an expert on portals Kontur.ru and Bukhgalteria Online.

He gave talks at master lessons of the Opora Russia organization and of the Internet Initiatives Development Fund; he taught call-center specialists and branch employees of Kontur.

He holds webinars on the Ekaterinburg Center of Supporting Entrepreneurs as well as the Kontur.Elba portal. Webinar topics: insurance payments for entrepreneurs and decoding abbreviates from tax authorities.

He is married and enjoys active sports in his free time: Skiing in Winter and cycling in Summer.

Olga Avvakumova
Expert in taxation and accounting

Olga Avvakumova

Expert in taxation and accounting

System analyst for entrepreneurs in Kontur.Elba.

When applying to the Ural Federal University, Olga chose to major in taxes and taxation on the faculty of finance and taxes management. Today, she is a leading expert in her field, an author of analytical articles for popular branch media and a speaker at business forums.

Just like for many other analysts in SKB Kontur, Olga learned a lot while working in tech support for Kontur.Ekstern.  She started to answer questions of subscribers in 2011, and after a year she decided to go further than electronic reporting and learn more about solutions for small and medium businesses. This is what led Olga to work at Kontur.Elba — a service for entrepreneurs on STS and UTII.

She started her work there as a tech support specialist, where she assisted entrepreneurs in answering questions related to accounting. She then began to write analytical articles in the Elba blog requested by mass media. Olga's competencies are explaining novelties in legislature to small and medium businesses, recommendations on choosing a taxation system, calculation of insurance payment to non-budgetary funds, receiving benefits etc.

Her desire to find solutions to the challenges of entrepreneurs and to quickly resolve those of subscribers with the help of all of her competence are what allowed her to gain massive knowledge and continue growing professionally. Olga is continuously following the latest changes to the legislation on official government and state Duma web-sources: regulation.gov.ru and asozd2.duma.gov.ru. Olga always keeps her expertise «in shape» with the help of our legal support service Kontur.Normativ and by reading such branch publications as UNP, Glavbukh, Klerk, Hopes&Fears Village.

Olga has commented and has been published there herself, and she always tries to write using as understandable of a language as possible. Among other people, this applies most to first-time entrepreneurs who are likely to do business without the help of an accountant. Olga Avvakumova's publications can be found in Rossiyskaya Gazeta (Russian Gazette) and also on such portals as Hopes&Fears Village, Zuckerberg Pozvonit etc.

Anna Solovyova
Expert in reports and salary calculations

Anna Solovyova

Expert in reports and salary calculations

Development manager for the Kontur.Bukhgalteria project.

Anna Solovyova graduated from the radio-technical faculty of the UFU with a major in «computer science and computational equipment» in 2010. She joined SKB Kontur while she was a student — it was in 2008 — and became an integration specialist for the Kontur-Personal service.

She later took the job of a project analyst for Kontur-Personal and Kontur.Otchet PF, and then the job of a development manager for the Eureka project and the professional version of Kontur.Bukhgalteria (after the merge of Eureka and Elba in 2012).

Anna Solovyova's key responsibility is to build development processes: to collect and analyze data, monitor changes in legislation and to prepare corresponding updates of the Kontur.Bukhgalteria service.

Anna Solovyova is one of the leading experts of SKB Kontur in salary calculation and reporting to authorities. Anna has participated in interviews and has prepared many analytical materials can be found in specialized web publications (Bukhgalteria Online, Klerk.ru, IT-eburg).

In January 2012, Anna Solovyova gave a talk on reporting to the Pension Fund of Russia at the Bukhuchet i Audit (Accounting and Auditing) exposition. She also gave a talk on specificities of electronical reporting to SIF in December of the same year at the Bukhgalteria Bez Bumag (Paperless Accounting) conference. She is one of the experts and speakers at our KUBA online course for accountants — a Kontur.Bukhgalteria project.

She appreciates working at SKB Kontur for the scale of tasks here and an opportunity to bring practical value to businesses. What she loves about the Kontur.Bukhgalteriya team is flexibility in achieving goals and their team spirit.

Anna likes swimming, yoga, cooking and independent travel.

Natalya Laisha
Expert in custom affairs

Natalya Laisha

Expert in custom affairs

Natalya graduated from the Nizhniy Tagil State Pedagogical Institute with a major in «mathematics and computer science». She completed an occupational retraining course of the Russian custom academy in Lyubertsi called Relevant Challenges in Organizing Custom Control of Goods and Vehicles at Present; she also completed a competence development course there called Relevant Matters on Organization Management in 2011.     

Natalya has spent as much as 15 years in civil service. She started her career as a customs officer in Nizhniy Tagil and worked her way to the job of Head of Risk Management Systems Application in Customs Affairs.

She joined SKB Kontur in 2014. Natalya's responsibilities include solving methodological tasks and consultational activities on matters of customs legislation: she answers client questions, assists technical support specialists, provides expertise for the service of customs declaration Kontur.Deklarant.

Among her competencies are expert evaluation on matters related to customs legislation, regulation explanation and rules of customs affairs.

Natalya's materials and comments have already been published in such media outlets as Rossiyskaya Biznes-Gazeta (Russian business gazette), Rossiyskaya Gazeta (Russian Gazette) and on web portals like Klerk.ru and Bukhgalteria Online etc.

What she values most in her work is the opportunity to provide practical help to businesses in matters of overcoming administrative challenges.

«The majority of players of the international market don't know every detail about customs affairs. They sometimes even can't stay current with the changes to customs legislation. They aren't always up to date with new customs technologies that allow to speed up processes of customs declaration of goods. This said, they don't capitalize on all possible opportunities to make customs administration easier for themselves» — Natalya comments.

In her spare time, Natalya likes to knit, does yoga and likes to study Vedic philosophy.

Dmitriy Khomutinin
Expert in alcohol reports

Dmitriy Khomutinin

Expert in alcohol reports

Graduated from the Mathematics and Mechanics faculty of UFU with a major in «Mathematics. Applied mathematics».

He joined SKB Kontur in 2010, when he was a fouth-year student. He started as a technical support consultant, then worked as an analyst for the Kontur.Personal and Kontur.EDI projects.  While working within Kontur.EDI, he watched the rise EDI in the FMCG market in Russia. He then focused on creating a solution for a specific market segment — the alcohol one. The demand for an EDI solution in the alcohol segment can be explained with circumstances of doing this business in recent years: legislation was changing and the Federal Service for Alcohol Market Regulation introduced new controlling mechanisms for alcohol circulation to the market — electronic declarations.

Since 2012, Dmitry's focus has been on creating a set of services for the alcohol segment of the FMCG market: Kontur.Alkodeklaratsia and Kontur.Alkosverka; plus an addition in 2015 — Kontur.EGAIS. These services combined allow the target audience — retailers — to fully satisfy their need in communication with FSAMR within its regulations. Dmitry's set of responsibilities includes building development processes, studying business processes and collection and analysis of data.

He is an expert in alcohol reporting of the alcohol market as well as in Unified State Automated Information system (USAIS) and FSAMR.

What he values in his work is the opportunity to create mass market products that solve everyday problems for clients.

Dmitry's hobbies are travel and board games.

Elizaveta Kazakova
VAT expert

Elizaveta Kazakova

VAT expert

In 2014, Elizaveta graduated from Graduate School of Economics and Management of UFU with a major in «World economy».

She worked at a branch of a German company as a foreign trade specialist. At the end of 2014, she joined SKB Kontur as an intern for the Client Services Office department, but she immediatly started working on the Kontur.NDS+ module within the Kontur.Ekstern internet reporting system: she consulted sales specialists on VAT and the service itself.

After 3 years of being an expert, she started to organize service education for employees and solved complex technical problems of users that were appearing while working in Kontur.NDS+.

Right now, she is involved in analytical tasks for the project team and is doing seminars on VAT and the Kontur.NDS+ service for tax payers. She is also part of an activist group of experts on solving methodological requests from users about VAT.

Elizaveta is an author of scientific articles on foreign trade and world economy as well as of materials and comments in accounting-related mass media on the topic of VAT (Klerk.ru, Ya Bukhgalter).

She places primary value of her job on the opportunity of being involved in working with products while staying within her area of expertise (VAT) and also sharing her knowledge and take on major tasks.

In her spare time, Elizaveta goes snowboarding, does flower arranging and Tabata training.

Natalya Bokova
Expert in taxes and taxation

Natalya Bokova

Expert in taxes and taxation

In 1985, Natalya graduated from Moscow Financial Institute (now called Financial University under the Government of the Russian Federation).

From 1994 to 2012 she taught at Taxes and Taxation department of the financial university.

She has been working at SKB Kontur since 2012.

N. S. Bokova is an expert in matters related to theory and practice of application of regulations of taxation legislation: VAT, income tax, PIC etc. She is an author of a range of textbooks and educational materials on taxation of businesses and individuals. Her total volume of scientific publications is more than 50 printed papers.

Natalya Sergeevna creates her own courses, hosts webinars, writes expert opinions and articles for leading business and accounting metia (RBK, Glavbukh, Klerk) on taxes and taxation. She makes comments on projects and current regulations, does travelling seminars and takes part in SKB Kontur conferences.

The thing she loves about her work is the opportunity to learn, analyse and work with large volumes of information, to give expert evaluation of projects and current regulations of tax code, monitor internal and external processes and trends in taxation policy on both macro and micro levels.

Among other things, Natalya is fond of travelling, winter sports, theaters, reading and organ music concerts.

Lidiya Urivskaya
Head of the Kontur.Retail Project

Lidiya Urivskaya

Head of the Kontur.Retail Project

Lidiya has two degrees from USTU/UPI (now called UFU) — she graduated from the radio-technical faculty with a major in «radioelectronic systems» and from the faculty of economics and management with a major in «economics and enterprise management».

She started her career in the banking area, which included the position of a manager working with large and medium businesses at Sberbank.

She joined SKB Kontur in 2013 and became the first key accounts manager for the Kontur.Retail project in Yekaterinburg.  The branch was new at the time, so not only did Lidiya have the responsibility of creating a client base, she also dealt with methodology.

In 2014, Lidiya took over the key accounts managers group and in January 2014 — over the whole Kontur.Retail project. Under Lidiya's management the portfolio of the EDI.Kontur sales network grew two times over. By the end of 2015 it included more than 150 trading companies from various regions: Central Russia, North-West, Siberia, Tatarstan, the South and many more. Therefore, SKB Kontur was able to offer the largest network of connections for suppliers of goods and their buyers. It was in December 2015 as well that the SKB Kontur company became a Trusted Partner level provider according to the ECR certification.

Lidiya is an expert in communications of the retail market players. In her work, she develops a service of EDI-messages exchange as well as of legal documents flow.

«One of the main tasks for Kontur.Retail is meeting all needs of customers, so in our project we are developing additional services and products which allow to automate the maximum number of business processes for our clients» — Lidiya comments.

What Lidiya values most in her work is the opportunity to build long-term relationships with her clients: «When clients see our honest desire to help, they share their experience, plans and needs that go beyond the conventional document flow. This kind of partnerships allows not only to predict demand in the market and develop products in accordance with it, but also lets us grow true experts of the field in Kontur».

Trusted Partner is the top level of EDI-providers classification within the ECR certification that shows that a provider has been doing business in the market successfully for more than two years and their clients confirm high level of service quality there.